Returns & Exchanges
At EADEM, we want you to feel confident in your skin and your purchase. If you are not completely satisfied with your order, we offer a 30-day return window for products that meet our eligibility criteria.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
Pack Your Items
Carefully place the products in their original packaging, ensuring all components are included to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing